Terms of Service

Guidelines for Program Participation

Please review all sections of the terms to make sure you have the details of your specific service. (Updated: 12/15/2020)


 

Sunshine Community Compost’s community compost drop-off site terms of service are below. By registering and paying for this service you agree to follow the terms and conditions outlined below. 


 

Drop-Off Program Terms of Service - Including terms for 6-month Gift of Composting program

 

  1. Please allow up to 1 week from your payment date for your food scrap collection bucket and sticker to be placed at your compost drop site for you to pick up. The bucket will be placed in the "browns" bin with your name on it unless you email us to let us know you'd like it to be delivered to your home. We only deliver to homes if you live within the city of Sarasota city limits, otherwise you must pick it up. After 1/1/21, billing begins 1 week after purchase to accommodate this timing.

  2. Payment is processed on a recurring monthly basis, including the 6-month service program. 

  3. Customer information is kept private, never shared and payments are processed through Stripe’s secure payment platform.

  4. Monthly subscribers can cancel at any time, but must notify us of your cancellation in writing and allow up to 2 weeks for us to process the cancellation. No cancellations for the 6-month program, so choose with care.

  5. Access codes to unlock and open the physical compost bins are available to participating households only. Each program purchase is for 1 household only and cannot be shared with other households.

  6. Registering and paying for service means you agree to respect other participants and our hard work by keeping access codes to unlock the bins confidential. 

  7. Bin lock access codes may be renewed periodically as needed and participants will be given new codes when this happens.

  8. All participants must follow the protocol and prevent composting contamination from any non-organic or unacceptable materials including stickers, rubber-bands, plastic bags or other contaminants that negatively impact compost creation.

  9. Program participants agree to report site maintenance concerns to SCC staff as soon as possible by text 650-743-3104 or email ttroxler@sunshinecommunitycompost.org.

  10. If you are going out of town we can pause your fee schedule for up to 1 month. If you are out of town for more than 1 month, we’ll need to cancel your service and have you renew when you return.

  11. To ensure the safety, fairness and productivity of our programs, we reserve the right to cancel any participant’s membership with 2 weeks notice in writing via email if these terms and agreements are not upheld.

  12. Deposit as many pounds as you need for your unique household per month. No commercial deposits to the site. Reach us if you want to arrange a commercial account with us.



 

Home Composting Program #1, #2, and Well-Used Bin Terms of Service

 

  1. Please allow up to 1 week from your payment date for us to send you your confirmation and reach you to schedule program logistics including dropping off your bin if you live in the City of Sarasota or having you pick up of your bin and bucket if you live outside of the City of Sarasota 

  2. Payment is processed one time for your program.

  3. We can schedule your optional 1:1 consultation at any time, simply reach us with preferences. 

  4. General composting questions can be sent to us at any time into the future, and will be answered in the order they are received.

  5. Home program members can access our free online classes at any time, including our Composting Q&A Clinic to answer specific questions you have.

  6. Please note, no refunds for this purchase once the program supplies (compost bins, kitchen scrap collection bins, etc.) have been transferred to you.

  7. Free, well-used bins may have had repairs to slow down wear and tear or may have scratches, etc. You can review the condition of the bin before you accept it to make sure it is suitable for your purposes. 

 

Occasional or Single Drop-Off (OSDO) Service 

 

  1. This service will become active in early spring of 2021. Stay tuned.

  2. This service is for the occasional or visiting composters who need to make less frequent food scrap drop-off deposits.

  3. Composters can pay the $3.50 OSDO fee for each deposit in advance online or in cash at the site.

  4. Food scrap deposits are offered in 2 hour intervals at designated locations according to our OSDO drop-off service schedule listed on our website.

  5. A team member will be available to receive your deposits.

  6. You must collect your scraps in your own vessel according to our list of acceptable food scraps for our programs.


Thank you for composting with Sunshine Community Compost! Please send any questions to info@sunshinecommunitycompost.org and we will respond within 2 weeks.